Sheriff’s office plans switch in dispatch software vendors

by Jackie Nunnery

HEATHSVILLE—Northumberland County on Wednesday, August 25, took the first steps toward replacing its vendor for a computer aided dispatch (CAD) system.

At a special called meeting of the board of supervisors, Sheriff Johnny Beauchamp and communications supervisor Jennifer Packett laid out the issues with the current vendor, SOMA Global, which was contracted to provide CAD and a records management system (RMS) in 2018.

We’re having a lot of difficulty with our current CAD-RMS vendor to the point that we do not want to renew our contract,” said Beauchamp. “And to get a new vendor up and running is going to take nine to 12 months to build it, get it in place, implement, test and go live. That is going to put us close to the end of the current vendor’s contract. We don’t want a gap.”

Beauchamp said the contract would expire in January 2023.

We thought the system would be best for us as it was demonstrated to be beneficial and useful to the county and the Sheriff’s Office. Over the last three years we’ve had little success….

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